Privacy Policy


Privacy Policy Changes

This Privacy Policy is subject to change. We encourage you to review this Privacy Policy frequently for any revisions or amendments. Unless otherwise stated, changes will be effective immediately upon posting. You will be deemed to have been made aware of and have accepted the changes by your continued use of our Sites or Services. If we determine that a change to this Privacy Policy will result in using your Personal Information acquired before the change in a materially new way, we will provide you notice before using your Personal Information in the new way.

Conflict Between This Policy and Local Laws and Regulations

When federal, state, and local laws and regulations require a higher level of protection for your Personal Information, they take precedence over this Privacy Policy. In addition, the specific requirements of this Privacy Policy apply unless disallowed by local laws and regulations.


Personal Information

We collect information that personally identifies, relates to, describes, or is capable of being associated with you ("Personal Information"), including:

  • Personal identifiers, contact information and demographic information such as name, social security number, IP address, mailing address, garaging address, email address, phone number, marital status, date of birth;
  • Documents containing Personal Information such as finance agreements, vehicle service contracts, GAP insurance plans, roadside assistance plans, tax returns and other documents used to substantiate income, residence, and/or citizenship status;
  • Financial information such as bank account and routing number, debit or credit card number and expiration date; check images;
  • Commercial information such as vehicle identification number, vehicle characteristics, license plate number, vehicle registration, product interest and purchase history;
  • Internet and network information such as IP address, browsing or search history, data collected through cookies;
  • Geolocation data such as geographic location indicators from mobile, web, and vehicles or products;
  • Audio/visual information such as call recordings, customer photographs, photo ID;
  • Professional/employment information such as employer, income, occupation, employment status, military service records;
  • Education information such as education level, transcripts, diplomas;
  • Insurance information such as vehicle insurance information;
  • Medical or health information such as medical conditions (if you provide this information to request a payment deferral or extension);
  • Inferences drawn from the above categories of Personal Information that relate to your characteristics, behavior, attitudes, and aptitudes.

The types of Personal Information we collect about you may vary based on how you use our Sites and/or Services, and your relationship with us.